Be Distinct or Be Extinct

My old boss, Tom Peters, had a great quip about leadership and branding. He said, be distinct or be extinct. He makes a great point. If there is nothing distinctive about what you do, about the results you achieve and how you help your organization perform, then at some point you will be extinct. As […]

The Vacuum of People Skills and How To Fill It

Have you ever met, talked with or interacted with someone who really, really frustrated you? We all have. When you consider all of the factors that frustrate you about working with others you will undoubtedly find that it is their behavior and the corresponding way they make you feel that is the issue. When someone‚Äôs […]

Hugh’s Words of Wisdom Wednesday

We all run into times when we don’t do our best work. It will happen to the best of us, but what differentiates extraordinary performers from under-performers is how we respond to not performing at our best. Here are the six best strategies for recovering from a lackluster performance. 1. Take a deep breath. Most […]

Seven Steps To A Compelling Leadership Brand

One of the most beneficial activities I have my leadership coaching clients participate in is my Brand Audit. Specifically, they answer three leadership branding questions: 1. What is their default brand? 2. What is their desired brand? 3. What is their designed brand? My brand audit involves the following seven steps. Step 1. Define your […]

Hugh’s Words of Wisdom Wednesday

ALERT: You only have ONE chance to make a good first impression with new customers. Gone are the days where customers will give you a second or third try. We live in an culture where doing things accurately, quickly and with a deep regard for the customer experience is expected. My wife and I went […]

Hugh Unplugged

Hugh Unplugged from Hugh Blane on Vimeo.

3 steps for communicating with executives who don’t have enough time

3 steps for communicating with executives who don’t have enough time from Hugh Blane on Vimeo. Video Notes: Ladies and gentlemen, the number one lament executives have is that they don’t have enough time in the world of work. I want to share with you three easy steps you can use to more effectively communicate […]

The 5 critical questions that transform organizations

The 5 critical questions that transform organizations from Hugh Blane on Vimeo. Video Notes: Good morning everyone, my name is Hugh Blane, and this is the Monday Morning Minute. Today, I want to share with you five critical questions I believe can transform your organization. They are: 1. How happy is your customer? 2. What […]