Everyone wants to achieve a higher level of performance. Whether as a project manager, an individual contributor or team leader. That’s a given. What’s not a given is an unwavering focus on what higher performance means and looks like to us as individuals as well as to our key constituents.
To help you clarify the most important results you can achieve in service of higher performance, I’m sharing the questions I ask clients to help them get clear. Without answers to these questions your work can be haphazard and urgent as opposed to targeted and important.
You DO NOT have to answer all of these questions. You should use them solely as a catalyst to think creatively about the most important results you want to achieve. Keep in mind that senior executives want to know that you can answer these questions.
1. How do I see performance improving in my department, team or organization?
2. Ideally, in a world without any barriers, what would I like to accomplish?
3. What is the one thing, that if I were to do it, would lead to an exceptionally positive difference for my organization?
4. How can my customer be better served?
5. What can I do that would leave my boss saying, “I love having you on my team?”
6. What can make my employees lives significantly better, more productive or easier?
7. What precise aspects of my work are most troubling to me and I would be remiss if I didn’t address them?
8. If I had to set priorities now that would have a significant positive impact on my team or organization, what three things must be accomplished?
9. What is the most important result my organization is pursuing, (ROI/ROE/ROS/ROA/Shareholder Value) and how can I help us achieve them?